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Post by shedslave on Sept 1, 2008 10:31:21 GMT -5
Hi guys and gals, Wondering how many moultrie I-40 are use by members of this site. I purchased two last year. Just had to send one back because it got lock up.Only use them for 4 months last year then pull them. While out I was impress with them and hope its a isolated problem.Its still under warranty and service dept. was friendly and easy to work with.Has anybody else had this or other problems with theirs? I brought a cuddleback first about 5 years ago and think its a awesome camera, but for the same price I got two I-40.
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Post by sideways on Sept 2, 2008 22:25:32 GMT -5
I have 2 of the I40's. Like you, I had to send the first one back as it locked up. Customer Service was great at first but got different stories about when my unit was recieved and would be serviced, they ended up sending me a new replacement camera. So I would give Moultries customer service an A rating. As far as the cameras, I like them!
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Post by shedslave on Sept 3, 2008 13:17:37 GMT -5
Thanks for the info. sidways. Its makes me feel better knowing you came thru the process feeling good about Moultrie's service dept. Two more question if you don't mind . How long did the whole process take you and been thinking about getting 2 of the metal security boxes also. Do you use them?
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Post by sideways on Sept 3, 2008 18:25:16 GMT -5
The entire process took about 2 weeks but feel it would have taken longer if I had not called and followed up twice.
I would suggest using some type of security box. I build my own then lag bolt them to the tree as well as a cable lock around the tree and another lock on the box itself. If someone wants it bad enough they will get it, I just try to make it as difficult as possible.
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Post by shedslave on Sept 3, 2008 21:18:17 GMT -5
Thanks sideways, Its been a week tomorrow since I sent the camera out. Will call maybe next week to check on status. Wish I didn't wait so long to put them out this year.( lesson learn). I have never had a camera stolen,but would sleep better knowing it's more secure.I use a cable lock now on them,and agree with your advice to make it as difficult as possible to steal.Thanks again!!!
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Post by shedslave on Sept 9, 2008 15:48:30 GMT -5
My warranty I-40 came today.Instead of repairing it they sent a new one.I didn't even have to call sideways. You right very please with Moultrie service dept. Would recommend Moultrie products to anyone.
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Post by sideways on Sept 10, 2008 15:14:38 GMT -5
Good deal, now get it out there and post some pictures ;D
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Post by shedslave on Sept 10, 2008 18:53:25 GMT -5
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